If you would like to receive an identical replacement, for something that arrives damaged, we will dispatch the replacement on receipt of the original. If this product happens to be out of stock at this time then we will process an immediate refund once we receive the original back. We hope this will minimise any inconvenience for you.

To make a return please contact us by e-mail at info@ilovemyduvet.co.uk. We will reply to your e-mail by the end of the next working day.

Or you may call us on +44 (0) 870 013 1680 and we will provide full instructions including the return address. Please have your order details ready when you call. If you have to leave a message for us, we will call you back by the end of the next working day.