Delivery Options and Charges

Goods are normally dispatched within 72 hours. (Excludes Saturday, Sunday and Bank Holidays.) If we are unable to dispatch your order within 7 days, we will contact you by e-mail with an estimated dispatch date and offer you the option of cancelling the order.

For orders of £75 and over to a single address in the UK mainland, delivery is free. For orders under £75 we charge a standard rate of £4.95 per order for each delivery address. Delivery is normally within 7 days.  Northern Ireland is counted as UK.

'next' day UK delivery (not available 6-12th April 2010)

Sometimes you need something right away! If you order by noon we can ship to most UK destinations in 1-2 days. This service costs a little bit extra at £9.95 per order per delivery address. This service is not available on Saturdays, Sundays and Bank Holidays and orders placed on Friday before noon, for overnight delivery, will be delivered on Monday or Tuesday (excludes highlands & islands UK, and Northern Ireland).

Saturday UK delivery (not available 6-12th April 2010)

If you'd like your order shipped on a Friday to arrive with you on Saturday morning we can provide this service at £25 per order (excludes highlands & islands UK, and Northern Ireland).

Shipping for international orders will be charged at cost. The delivery time will vary on this.

The cost depends on the size of the parcel, rather than the weight, so we have two charges, one for a standard pack (e.g. one duvet) and one for a large pack (two duvets, or one duvet and two pillows, or one duvet plus bed linens) 

Zone 2 includes: Austria, Belgium, Channel Islands, Czech Replublic, Denmark, Finland, France, Germany, Hungary, Ireland, Isle of Man, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden 

*We will contact you, before the item is shipped, if the actual cost of shipping is significantly different from the calculated cost.

Customer Service Centre:

Call us on+44 (0) 870 013 1680 . Our operators are available between9am and 5pm Monday to Friday (excluding bank holidays). At all othertimes please leave a message and we will call you back before the endof the next working day.

Contacting us by E-mail: