We may also offer, at our discretion, a full refund, if the goodsare returned to us unused and in perfect condition, with the originalpackaging.

This does not affect your statutory rights.

Bedding from i love my is sold with care instructions. Please followthese carefully as we cannot exchange or refund products if they havebeen damaged by laundering.

If the products you are returning are faulty in any way or if wehave inadvertently shipped you the wrong goods, we will refund the costof the original delivery to you and the return postage. In all othercases you will need to pay for the postage. We advise you to obtainproof of posting because we cannot accept responsibility for goods lostin transit.

To make a return please contact us by e-mail at info@ilovemyduvet.co.uk. We will reply to your e-mail by the end of the next working day.

Or you may call us on +44 (0) 1925 602524 and we will provide fullinstructions including the return address. Please have your orderdetails ready when you call. If you have to leave a message for us, wewill call you back by the end of the next working day.

We will inform you by e-mail that your return has been processed.You will receive your refund or exchange order within 2-3 weeks ofreturning the goods back to us.