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I often receive comments from our customers about the quality of our products and service - here are just a few:
"I am just letting you know how pleased we are with the
perfect balance bedding. This product is much better than climarelle we used
previously. I would recommend your Company for its friendly, fast
and helpful Customer Service. The next time we need any bedding we will not hesitate
to contact you."
"I'd like to thank you for working to get me what I
wanted, and also I'd like to thank you for the superb customer service. I'm
really thrilled with the duvets, and the quality and craftsmanship in making
them is really evident. Thank you for bringing such wonderful products to the
UK [Kauffmann duvets] and for providing the information
and knowledge to help me make the right choice. It's rare to find such good
customer service these days, and the personal touch and professionalism really
make you stand out.
"I just wanted to say thank you for the very good
experience I have had with your company - wonderful products, good website, fast
and efficient delivery and competitive pricing. You are doing a great job - hope
you can keep it up in these difficult times.
Well done!"
“ZZZZZZZZZZZZZZ That was me last night as soon as I put my head down on one of those lovely goosedown pillows best night's kip I've had since I've been home.”
“What superb fast service. I have received it already today! Can't wait to try it.”
"Just a brief note to let you know the beautiful Kauffmann duvet arrived safely and is in use - perfect for our needs! Many thanks for your patience and understanding and for taking care of every aspect of my order from start to finish - excellent service, greatly appreciated."
“I'd certainly recommend these products to my friends.”
“...thank you for our [perfectbalance] duvets - yes, we love them! Very quick delivery too. ”
“We needed synthetic products because of our child's allergies and these [spundown] duvets feel as good as down.”
“I love the way these Spundown pillows wash!”
“Thank you for my new [@nite goose feather & down] duvet,
we do love it, and my husband is quite jealous of my new [80%
goosedown] pillow!! Kind regards!”
"We thought your website was excellent. It gave well presented
and helpful advice and was easy to use. Following our order all went
smoothly. We are delighted with the [spundown] duvet."”
“I am delighted with the quality of the goose-down duvet. It's so warm and really light!”
"As soon as my wife and I felt the Breathe duvet we had to have
one; it's wonderfully sensual! Our 10.5 tog has been brilliant; the
lightness and warmth is perfect, so perfect in fact we have just
ordered a 4.5 tog from you to see us through the summer. Note: the breathe duvet has been further improved and is now called the perfectbalance duvet - same silky lightweight filling but with an enhanced and more breathable lysoft cotton percale cover.
“Another prompt delivery. This order arrived safely this
morning. Thank you very much. I love the way you package your stuff,
not least because I make patchwork and embroidered quilts and the zip
carriers are just right for carrying my quilts around or for packaging
one for a gift. Now have 7 Spundown quilts in the house of various
togs. Just love them. Thankyou.”
“I am happy to praise Spundown anytime. I always had good
quality duvets, goose down or duck down because I like warmth without
weight but have replaced them all with Spundown. The name Spundown
describes exactly the feel of these duvets. I bought the 4.5 tog ones
ready for Summer. That is the only weight I don't have in the linen
cupboard and I have now rectified that. ”
"My perfect balance duvet and pillow has transformed me from a
person who has struggled with sleep to someone who sleeps peacefully
every night and way after the alarm! The quality of the products is
first class."
“Just wanted to say thankyou for your efficiency when I changed my order. My duvet arrived really quickly and I love it.
”
“Thanks - my [spundown]duvet has arrived and it's lovely!”
“Hi I just wanted to say how pleased I am with the [spundown]
duvets and pillows etc - and the brilliant speed with which you dealt
with the order. Thanks very much”
“Just wanted to let you know I think the quality of the
products is excellent. [My husband] couldn’t believe the
[perfectbalance] duvet was so light yet very warm. I slept better than
I have for ages, so I hope this is the start of good sleep times!”
Thank you for letting me know that my duvet has been dispatched. I look forward to receiving it. And then..
“This is just to let you know that my [spundown] duvet arrived
this morning already. I am delighted with it - not just the speed of
delivery, but also the quality.
Thank you. I look forward to sleeping under it tonight!
” And final follow up message:
“By the way, I really enjoyed sleeping under the Spundown
duvet last night. It is so cosy warm and soft - I actually prefer it to
duckdown - and it has the added advantage of being washable. Thanks.”
“WOW!! Our duvet arrived this morning at 10.00am. Great service - thankyou!!”
“a thankyou and an 'i love you!!" and i love my beautiful new [Egyptian cotton] bedding!” Please let me know what you think of the products available from I Love My Duvet so that I may continue to improve the range! E-mail me on info@ilovemyduvet.co.uk
Clare Briegal |





